Tuesday, 28 April 2020

Leading in Crisis



A crisis has been defined by different people differently, but I will highlight two that make a lot of sense during this season of COVID 19. A crisis (from the Greek κρίσις - krisis; plural: "crises"; adjectival form: "critical") is any event that is going (or is expected) to lead to an unstable and dangerous situation affecting an individual, group, community, or whole society[1]. Another definition is; a time when a difficult or important decision must be made[2].
We live in such a difficult time. History is being written, and generations after us will look back into this season and might wonder how we managed to cop. How did we make the decisions we made? How did we respond to the situation? If you are a leader in any capacity, your decisions right now are being watched carefully. Some will be quick to critique your every move. Occasionally I ask myself what I would do if I were the President of a country during these tough times. It’s easy to point fingers and apportion blame if you don’t understand the gravity of the situation. They say you are always the best parent until your own kids arrive. You can always be the best leader until you get the opportunity to, then you realize the grass is always greener on the other side. It takes more than we think to lead and especially during such Crisis. If you have a team, during this season, some teams will abdicate, avoid the work, disconnect during this season. “None of it matters right now.” Others will stay connected, keep showing up, keep doing the work, keep growing. What you do now shapes the team you’ll have whenever the new normal is here.
For those who are working at home, it's another world of challenges. The balancing act. Considering you are now present throughout. You have no way to escape and then make a grand entry. How do you stay present and productive during this time? How do you avoid resenting everything and everyone? Recently, my wife decided to set me a space at home to serve as my office. She calls it jokingly, “my cave.” It has become a space I disappear into and then re-enter. This has given me some sense of “I can get something done as far as work is concerned.” But I realize it's not the same. Allow me to share a tool that has been very helpful to me during this season. The 5 Gears[3]. This tool has been very helpful to me as I work on being present with those I care about and productive to get something work done.



If you have driven a manual car, this will make a lot of sense to you. If you haven't, you have probably been in one. 
5th Gear, this is the Focus Mode, this is when you lock in on something that you need to get done. When you shut from the outside world and focus on one task, it could be a report, data work, writing an article, etc. At this time, someone will have to call your name two or three times before you can respond. Most of us live in this and others; this is not possible. We can't focus on one task. You need to make time for 5th Gear to get something done during this season. Planning, scheduling, and communicating it to everyone at home will help save you a lot of conflicts. Don't spend a whole day in 5th Gear.
4th Gear, this is the Multitasking Mode. It's where you are juggling a number of things—responding to emails, answering phone calls, responding to your child's question, etc. It's when you are giving room for anything to distract you, and it's ok. Some people are always here while others, they have to remind themselves that it's ok to be in this Gear. It's important to communicate this clearly to those around you that it’s ok they can approach if they need anything done. Again, you need to learn how to move out of it to 5th Gear if you need to.
3rd Gear, this is the Social Time. No work, no phones. It’s time for family or friends. Very important. This is when you are at the dinner table, and everyone knows it's time to socialize. Talk about everything that has been happening. Don't be hung-up on an email you didn't respond to, a call you need to make, or a report you didn't finish. Enjoy time with family, play a game with your family, and be there to enjoy each other. Others love this Gear and can spend a whole day on it. For some people, this is not their favourite time. They look for every chance to avoid it. Every excuse to look for alternative things to do. You can shift to 4th or 2nd Gear easily from 3rd Gear.
2nd Gear, the Connect Time. This is when you take the time to connect with your spouse, child, friend, etc. It's a one-on-one time when you go deeper. You ask personal questions and spend time to listen well and connect in a more personal way. Some people don't know how to do this very well, while others wish everyone would do this Gear. 
1st Gear, the Recharge Time. This is when you take time alone to recharge yourself. You need to ask yourself what recharges you. Recharge is not crushing. Recharge is planned. You choose to take time to refill your tank. Some people want to do this the whole day. Not appropriate. Others, they have no idea what this is until the experience burnout and crush. Don't wait to crush. Plan a time to recharge your battery. Find the time of the day when you can recharge and be faithful to it.
Reverse Gear, this is when you become responsive and apologize where necessary. In the course of our day, we always find that we wronged people knowingly or unknowingly. You need to apologize whenever you realize you need to. If you keep apologizing over the same issue throughout, then you need to address the issue that’s leading to that.
These 5 Gears are essential; especially during this time of Crisis when you are home, with the people you care about too much. Taking the time to teach everybody the 5 Gears helps in reducing drama, resentment, and conflict.
You need to plan out your day well. You can’t wake up on 4th Gear. Most of us do so. Recommended is; wake up and go back to bed at the end of the day in 1st Gear. Not 4th or 5th Gear. If you find yourself doing this, you need to re-evaluate your day.
In this time of Crisis, provide the right Leadership at home. Know your tendency based on the 5 Gears and see how to make a proper adjustment. Plan to be present and productive, especially with those you care about.

Gabriel Odhiambo Achayo is a Leadership, Life and Growth Coach, certified by Life forming Leadership Coach (www.lifeformingcoach.com). He also is a Certified Guide at GiANT Worldwide (www.Giant.tv/start/liberate) and is the current Country Coordinator for the Africa Youth Leadership Forum (AYLF), Kenya Chapter www.aylfkenya.org.

LinkedIn: https://www.linkedin.com/feed/, Facebook: Gabriel Achayo. 



[1] Wikipedia; 23rd April 2020; 7pm
[2] Google Search 23rd April 2020; 7pm
[3] GiANT Worldwide (www.giant.tv/start/liberate)



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